r777i Privacy Policy

r777i ("we", "our", "platform") is an online gaming and betting service operated for players in Bangladesh. This Privacy Policy ("Policy") explains how r777i collects, uses, discloses, and protects your personal information when you use our website, app, and related services ("Services"). By using our Services, you consent to the terms of this Policy. If you do not agree with any term, please refrain from using our Services.

1 Information We Collect

r777i collects the following types of information to manage your account, provide services, and meet legal obligations:

1.1 Registration and Identity Information

• Full name, date of birth, and nationality
• Email address and residential address
• National ID (NID) or passport number (for identity verification)
• Username and password (stored in encrypted form)

1.2 Financial Information

• bKash, Nagad, Rocket, Upay account numbers (for processing transactions)
• Bank account details (where applicable)
• Deposit and withdrawal history
• We do not store full card numbers — these are handled securely through payment processors

1.3 Gaming Activity Information

• Bet history, game logs, session times, and results
• Records of bonus and promotion usage
• VIP tier progress information

1.4 Technical and Device Information

• IP address, browser type, and version
• Device operating system and device ID
• Cookies and session data (see details below)
• Site access times, page view history, and click patterns

2 How We Collect Information

r777i collects your information through various methods:

• Directly provided: Information you give us yourself during registration, login, deposits/withdrawals, and support requests.
• Automatically: Through our server logs, cookies, and tracking technologies.
• From third parties: Through payment partners and identity verification services (where applicable).

3 Purpose of Using Information

r777i uses your information for the following lawful purposes:

• Creating, managing, and verifying accounts
• Processing financial transactions (deposits and withdrawals)
• Personalizing the gaming experience and providing bonuses
• Preventing fraud, money laundering, and other misuse
• Age verification (confirming 21+) and supporting responsible gaming
• Providing customer support (via 24/7 live chat and email)
• Complying with applicable laws and regulations
• Analytics to improve service quality
• Sending promotional communications with your consent

4 Information Disclosure and Sharing

r777i does not sell or rent your personal information to third parties. However, limited information may be shared in the following circumstances:

4.1 Service Provider Partners

Payment processors (bKash, Nagad, Rocket, Upay, and banks), identity verification services, and IT infrastructure providers receive only the information necessary under strict confidentiality agreements. These partners may not use your information beyond our instructions.

4.2 Legal Obligations

We may be required to disclose information to comply with court orders, lawful requests from government authorities, or applicable legal requirements.

4.3 Fraud Prevention

Limited information may be exchanged with anti-fraud organizations in the gaming industry when necessary.

5 Cookie Policy

The r777i website uses cookies and similar technologies. Cookies are small text files stored on your device that help us improve our services.

5.1 Cookies We Use

• Essential cookies: Required for managing login sessions, security, and the basic functionality of the platform.
• Functionality cookies: Used to remember your language preferences, settings, and customizations.
• Analytics cookies: Used to understand site usage patterns and improve our services.

You can control cookies by changing your browser settings. However, disabling essential cookies may cause some parts of the service to not work properly.

6 Data Storage and Security

r777i applies industry-standard security measures to protect your information:

• SSL/TLS encryption: All data transfers between your browser and our servers are encrypted.
• Password hashing: Your password is never stored in plain text — strong cryptographic hashing is used.
• Access controls: Only authorized staff have access to limited information on a need-to-know basis.
• Regular security reviews: Regular audits are conducted to identify system vulnerabilities.
• Data centers: Information is stored in secure and reliable data centers.

6.1 Data Retention Period

We retain your information for as long as your account is active or as needed to provide services. After account closure, certain information may be retained for as long as necessary to meet legal obligations, prevent fraud, and resolve disputes. Financial transaction records are generally kept for the period required by applicable law.

7 Your Rights

As a registered user of the r777i platform, you have the following rights:

7.1 Right to Access Information

You may request at any time to find out what information we hold about you. We will provide the information within a reasonable time of receiving your request.

7.2 Right to Correct Information

If any of your information is incorrect or incomplete, you may request a correction. We will update it as quickly as possible after confirming accuracy.

7.3 Right to Delete Information

In certain circumstances you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations or legitimate business reasons.

7.4 Right to Opt Out of Marketing Communications

You may stop receiving promotional emails or messages at any time. Each marketing email includes an option to unsubscribe, or you may contact us directly.

7.5 How to Exercise Your Rights

To exercise any of the above rights, contact us by email at: [email protected] — please include your name, registered email, and a description of your request.

8 Protection of Minors

r777i strictly prohibits registration and use by anyone under the age of 21. We do not knowingly collect personal information from anyone under 21. We take age verification steps at the time of registration. If we become aware that information from a minor has been collected by mistake, we will immediately delete that information and close the associated account.

9 International Data Transfers

r777i primarily provides services to users in Bangladesh. In certain circumstances, information may be processed on servers in other countries when working with technology service providers. In such cases, we ensure that your information receives an equivalent level of protection. We have data processing agreements with all third-party partners that ensure the secure handling of information.

10 Changes to the Policy

r777i reserves the right to update or change this Privacy Policy at any time. If any significant changes are made, we will notify you via your registered email or through a notice on the platform. Continued use of the service after changes have been made will be taken to mean that you have agreed to the updated policy. The date of any change will always be noted at the top of the page under "Last Updated".

11 Responsible Gaming and Information

Alongside protecting your privacy, we place the highest priority on responsible gaming. By monitoring your gaming experience, we can identify problematic gaming patterns and provide support when needed. Information collected for this purpose is used solely for your well-being. To learn more about responsible gaming, visit our Responsible Gaming Policy page.

12 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

• Email: [email protected]
• Live Chat: 24/7 support available in Bengali

We generally aim to respond to all requests within a reasonable time on business days.